Introduction
In today’s fast-paced digital landscape, ensuring smooth and successful implementations of software solutions is crucial for businesses. At Itineris, we leverage Success by Design and Dynamics 365 FastTrack (portfolio for partners) to enhance our implementation methodology and ensure seamless UMAX go-lives for our customers. UMAX is an innovative utility platform built on Dynamics 365 and Azure, offering scalability, reliability, and flexibility to help customers manage utility operations efficiently. It reflects our dedication to leveraging advanced technology for operational excellence and impactful business transformation.
This blog post will explore the benefits of the FastTrack program and how it contributes to our success.
Benefits of FastTrack for Dynamics 365
The FastTrack program, powered by Microsoft’s engineering team, is designed to accelerate Dynamics 365 implementations and help organizations go live with confidence.
At Itineris, we have established a Center of Excellence (CoE) dedicated to managing our portfolio of projects, whether led by us or FastTrack. This initiative ensures the seamless integration of FastTrack and Success by Design practices. Our collaboration with Microsoft enables us to:
- Enhance Collaboration: Frequent meetings and deep dive sessions with Microsoft’s engineering team help us stay aligned and informed about the latest developments
- Improve Efficiency: The structured approach of FastTrack streamlines our processes and via our Center of Excellence we make sure the processes are used for all our implementations around the globe
- Access to Expertise: Our partnership with Microsoft provides access to product experts and user communities, supporting our success and enabling us to deliver high-quality solutions
- Mitigate Risks: Proactive guidance and early detection of potential issues help us mitigate risks and overcome deployment blockers during the implementation for a new customer
- Achieve Operational Excellence: The program’s focus on best practices and proven approaches enables us to deliver solutions that enhance efficiency and transparency for our customers.
Don't forget—the people make all the difference!
While the prescriptive guidance is invaluable, success ultimately depends on the people behind the process. Take the time to connect with the FastTrack team you collaborate with and make them an integral part of your journey:
- Recognize their efforts: Appreciate the hard work and dedication they bring to supporting your goals.
- Provide them with the resources they need: Share the necessary input to enable them to excel in their roles to support you
- Advocate for them within your organization: Champion their contributions just as they advocate for you within Microsoft.
Conclusion
The FastTrack portfolio for partners is an invaluable resource for Itineris, enabling us to deliver successful implementations and smooth go-lives for our UMAX customers. By leveraging the program’s prescriptive guidance, proactive support, and structured approach, we can ensure that our customers achieve their desired business transformation goals with confidence.